Frequently Asked Questions

For a common shipment it will typically take one to seven business days from the time your reservation has been acknowledged to locate a carrier and schedule a time for pick-up. Expedited services are available for rush shipments and time sensitive transports.

Your vehicle will be insured against in-transit damage caused by carrier negligence or equipment failure by the assigned auto shipping or car transport truck. These auto shipping and car transport trucks, by law, carry a minimum of $750,000 public liability coverage.

You can either click here and get a free instant quote or call us at 1(855) 542-8537 to receive a quote from a transport pricing specialist.

We advise you not to, as personal items are not insured if they are damaged or reported missing. If you decide to pack personal items inside your vehicle, it must not exceed 100 Ibs and must be kept in the trunk or back seats below the window line.

Our customer representatives, at 1(855) 542-8537, are available to schedule your transport. Contact us and we will be glad to initiate the process for you. If you received your quote through our online inquiry, you can start your shipment through the online order form located when you click book shipment on our webpage.

The farther in advance you schedule your shipment, the more likely we will be able to meet the time requirements you desire. For best results, try to schedule your transport at least 2-3 weeks in advance.

Once a driver has been assigned to the vehicle, which is normally on Pick-Up date or 1-3 days prior. The deposit or full price will be charged to your selected method of payment. The remaining payments are based on agreed terms of payment.

Yes. Pleas call us at 1(855) 542-8537 for tracking information.

While it is our intent to deliver all vehicles without damage, we understand that in rare cases accidents do happen. It is important for customers to inspect their vehicles upon receipt. If damage is noticed, customers should contact our office immediately. Damage should be documented on the “Bill of Lading” received from the driver. The time frame for reporting damage is short (7 days). If a report is not made in a timely manner, we will not be able to assist you with the damage.